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Terms & Conditions

Last updated: 11/29/2025

1. Acceptance of Terms

By accessing and using Redé's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily access the materials on Redé's platform for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on Redé's platform
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

4. Services Description

Redé provides a platform to connect athletes with verified sports health professionals including physiotherapists, nutritionists, sport psychologists, and other practitioners. We do not provide medical advice or services directly.

5. Practitioner Verification

While we make reasonable efforts to verify the credentials of practitioners on our platform, users are responsible for conducting their own due diligence before engaging any professional services.

6. User Conduct

You agree not to:

  • Use the platform for any unlawful purpose or in violation of these Terms
  • Harass, abuse, or harm another person or group through the platform
  • Provide false or misleading information in your profile or communications
  • Attempt to gain unauthorized access to the platform or other users' accounts

7. Payment and Refunds

Payment terms for services booked through the platform will be clearly stated at the time of booking. Refund policies may vary by practitioner and will be communicated during the booking process.

8. Disclaimer

The materials on Redé's platform are provided on an 'as is' basis. Redé makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

9. Limitations of Liability

In no event shall Redé or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use Redé's services.

10. Privacy

Your use of Redé's platform is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the platform and informs users of our data collection practices.

11. Modifications to Terms

Redé may revise these terms of service at any time without notice. By using this platform you are agreeing to be bound by the then current version of these terms of service.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us through our website.